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Cancellations & Refunds
Terms and Conditions
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company.
Terms and Conditions
Last updated: September 02, 2026
Please read these Terms and Conditions carefully before using Our Service or booking any tours with Us.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
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Company (referred to as either “the Company”, “We”, “Us” or “Our” in these Terms) refers to Discover Sal Tours.
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Country/State refers to: Cape Verde.
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Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
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Services refers to both the Website and the excursions, guided tours, transfers, and activities provided or booked through Discover Sal Tours.
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Terms and Conditions (also referred to as “Terms”) means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service.
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Third-Party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that is displayed, included, made available, or linked to through the Service.
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Website refers to Discover Sal Tours, accessible from discoversaltours.com.
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You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service and tour bookings.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. By accessing the Website or booking a tour, You agree to be bound by these Terms. If You disagree with any part, You may not access the Service or book tours.
You represent that You are over the age of 18. The Company does not permit those under 18 to make direct bookings without parental or guardian consent.
Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information.
Tour Bookings, Payments, and Cancellations
Booking & Payment Policy
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Confirmation: All tour bookings made via the Website or direct communication are subject to availability and confirmation by Discover Sal Tours.
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Prices: All tour prices are stated in Euros (€) or Cape Verdean Escudos (CVE) unless specified otherwise. We reserve the right to modify prices, but price changes will not affect confirmed bookings.
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Payment Terms: Full payment or a required deposit must be made at the time of booking or according to the payment schedule specified during checkout/confirmation.
Cancellations & Refunds
If You wish to cancel a booked tour, the following cancellation policy applies:
| Cancellation Timing | Refund Amount |
| More than 24 hours before tour start | 100% full refund |
| Less than 24 hours before tour start | Non-refundable |
| No-show at pickup time/location | Non-refundable |
Weather & Safety Cancellations by the Company
Excursions and water-based activities are dependent on weather and ocean conditions in Sal, Cape Verde.
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If a tour is canceled by Discover Sal Tours due to bad weather, safety concerns, or unforeseen operational reasons, You will be offered:
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An alternative date/time for the tour, or
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A 100% full refund.
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Discover Sal Tours is not responsible for secondary expenses incurred due to cancellations (e.g., flight changes, hotel adjustments).
User Conduct & Passenger Safety
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Pickup Details: You are responsible for providing accurate hotel/accommodation details and being present at the designated pickup location at the specified time.
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Health & Safety: You must ensure that You and any members of Your party are physically fit for the tour activities booked (e.g., swimming, hiking, off-road driving). Please inform us of any medical conditions prior to the tour.
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Behavior: We reserve the right to refuse service or terminate a tour for any participant displaying disruptive, abusive, dangerous, or intoxicated behavior without obligation to issue a refund.
Intellectual Property & Website Content
The Service and its original content, features, photos, and functionality are and will remain the exclusive property of Discover Sal Tours and its licensors. Content on discoversaltours.com may not be copied, reproduced, or republished without prior written permission.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be held liable, directly or indirectly, for any damage or loss caused by or in connection with the use of such external content, goods, or services.
Termination
We may terminate or suspend Your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Discover Sal Tours, its directors, employees, or partners be liable for any indirect, incidental, special, or consequential damages resulting from:
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The use or inability to use the Website or Services.
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Physical injuries or loss of personal items during excursions that occur outside the reasonable control of the Company or due to failure to follow safety guidelines.
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Unexpected delays caused by traffic, weather, or third-party service vendors.
Our total liability to You for any claim arising out of or relating to these Terms or tour services shall not exceed the total amount actually paid by You to Discover Sal Tours for the specific booking in question.
“AS IS” and “AS AVAILABLE” Disclaimer
The Website and its digital content are provided to You “AS IS” and “AS AVAILABLE” without warranty of any kind. Discover Sal Tours expressly disclaims all warranties, whether express, implied, or statutory, regarding the operation of the website, information accuracy, or virus-free server availability.
Governing Law & Dispute Resolution
Governing Law
The laws of Cape Verde, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.
Informal Dispute Resolution
If You have any concern, feedback, or dispute regarding Our Services, You agree to first try to resolve the dispute informally by contacting Discover Sal Tours directly.
For European Union (EU) Consumers
If You are a European Union consumer, You will benefit from any mandatory provisions of the consumer protection laws of the country in which You are resident.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish its objectives under applicable law, and the remaining provisions will continue in full force and effect.
Waiver
The failure to exercise a right or require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right at any time thereafter.
Changes to These Terms and Conditions
We reserve the right to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect.
By continuing to access Our Website or book Services after those revisions become effective, You agree to be bound by the revised terms.
Contact Us
If You have any questions or concerns about these Terms and Conditions, You can contact us:
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By Email: [email protected]
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By Phone: +238 586 7223
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Website: discoversaltours.com